Sophos Mobile as a Service Maintenance Schedule
Sophos periodically performs maintenance and updates to Sophos Mobile as a Service to improve the reliability, security and performance of the server infrastructure. Please see the table below for information about any planned maintenance and downtime for Sophos Mobile as a Service.
Please note that this schedule does not affect any on-premise installation or Sophos Mobile in Sophos Central. All times are UTC.
Planned Maintenance
| FROM (date/time) |
TO (date/time) |
REGION |
COMMENT |
| 2018-07-18 07:30 |
2018-07-18 08:30 |
Americas |
Upgrade to Sophos Mobile 8.5 |
| 2018-07-18 15:00 |
2018-07-18 16:00 |
APAC |
Upgrade to Sophos Mobile 8.5 |
| 2018-07-18 20:00 |
2018-07-18 21:00 |
EMEA |
Upgrade to Sophos Mobile 8.5 |
Historical Outage Log
| FROM (date/time) |
TO (date/time) |
REGION |
COMMENT |
| 2018-06-14 22:47 |
2018-06-14 23:23 |
All |
Unplanned network outage at our internet provider |
| 2018-05-16 08:00 |
2018-05-16 08:30 |
Americas |
System maintenance |
| 2018-05-14 20:00 |
2018-05-15 00:00 |
All |
Network maintenance |
| 2018-04-04 07:30 |
2018-04-04 08:30 |
Americas |
Upgrade to Sophos Mobile 8.1 |
| 2018-04-04 15:00 |
2018-04-04 16:00 |
APAC |
Upgrade to Sophos Mobile 8.1 |
| 2018-04-04 20:00 |
2018-04-04 21:00 |
EMEA |
Upgrade to Sophos Mobile 8.1 |
| 2018-01-17 08:30 |
2018-01-17 09:30 |
Americas |
Upgrade to Sophos Mobile 8.0 |
| 2018-01-17 16:00 |
2018-01-17 17:00 |
APAC |
Upgrade to Sophos Mobile 8.0 |
| 2018-01-17 21:00 |
2018-01-17 22:00 |
EMEA |
Upgrade to Sophos Mobile 8.0 |
| 2017-09-19 07:30 |
2017-09-19 08:30 |
Americas |
Upgrade to Sophos Mobile 7.1 |
| 2017-09-19 15:00 |
2017-09-19 16:00 |
APAC |
Upgrade to Sophos Mobile 7.1 |
| 2017-09-19 20:00 |
2017-09-19 21:00 |
EMEA |
Upgrade to Sophos Mobile 7.1 |
| 2017-04-19 20:00 |
2017-04-19 21:00 |
EMEA |
System maintenance |
| 2017-03-02 16:00 |
2017-03-02 16:30 |
APAC |
Upgrade to SMC 7.0.10 |
| 2017-02-23 21:00 |
2017-02-23 21:30 |
EMEA |
Upgrade to SMC 7.0.10 |
| 2017-02-23 08:30 |
2017-02-23 09:00 |
Americas |
Upgrade to SMC 7.0.10 |
| 2017-01-18 08:30 |
2017-01-18 10:30 |
Americas |
Upgrade to SMC 7.0 |
| 2017-01-18 16:00 |
2017-01-18 18:00 |
APAC |
Upgrade to SMC 7.0 |
| 2017-01-18 21:00 |
2017-01-18 23:00 |
EMEA |
Upgrade to SMC 7.0 |
| 2016-09-07 07:30 |
2016-09-07 08:00 |
Americas |
Upgrade to SMC 6.1.12 |
| 2016-09-07 15:00 |
2016-09-07 15:30 |
APAC |
Upgrade to SMC 6.1.12 |
| 2016-09-07 20:00 |
2016-09-07 20:30 |
EMEA |
Upgrade to SMC 6.1.12 |
| 2016-05-31 07:30 |
2016-05-31 09:30 |
Americas |
Upgrade to SMC 6.1 |
| 2016-05-31 15:00 |
2016-05-31 17:00 |
APAC |
Upgrade to SMC 6.1 |
| 2016-05-31 20:00 |
2016-05-31 22:00 |
EMEA |
Upgrade to SMC 6.1 |
| 2016-01-06 08:30 |
2016-01-06 09:30 |
Americas |
Upgrade to SMC 6.0 |
| 2016-01-06 16:00 |
2016-01-06 17:00 |
APAC |
Upgrade to SMC 6.0 |
| 2016-01-06 21:00 |
2016-01-06 22:00 |
EMEA |
Upgrade to SMC 6.0 |
| 2016-01-03 08:00 |
2016-01-03 8:30 |
Americas |
Service restart |
| 2016-01-03 17:00 |
2016-01-03 17:30 |
APAC |
Service restart |
| 2016-01-03 23:00 |
2016-01-03 23:30 |
EMEA |
Service restart |
| 2015-12-27 08:00 |
2015-12-27 8:30 |
Americas |
System maintenance |
| 2015-12-27 17:00 |
2015-12-27 17:30 |
APAC |
System maintenance |
| 2015-12-27 23:00 |
2015-12-27 23:30 |
EMEA |
System maintenance |
| 2015-12-20 08:00 |
2015-12-20 8:30 |
Americas |
System maintenance |
| 2015-12-20 17:00 |
2015-12-20 17:30 |
APAC |
System maintenance |
| 2015-12-20 23:00 |
2015-12-20 23:30 |
EMEA |
System maintenance |
| 2015-09-30 07:30 |
2015-09-30 08:30 |
Americas |
Upgrade to SMC 5.1.7 |
| 2015-09-30 15:00 |
2015-09-30 16:00 |
APAC |
Upgrade to SMC 5.1.7 |
| 2015-09-30 20:00 |
2015-09-30 21:00 |
EMEA |
Upgrade to SMC 5.1.7 |
| 2015-07-28 07:30 |
2015-07-28 09:00 |
Americas |
Upgrade to SMC 5.1 |
| 2015-07-28 15:00 |
2015-07-28 16:30 |
APAC |
Upgrade to SMC 5.1 |
| 2015-07-28 20:00 |
2015-07-28 21:30 |
EMEA |
Upgrade to SMC 5.1 |
| 2015-05-26 07:30 |
2015-05-26 09:30 |
Americas |
Upgrade to SMC 5.0 |
| 2015-05-26 15:00 |
2015-05-26 17:00 |
APAC |
Upgrade to SMC 5.0 |
| 2015-05-26 20:00 |
2015-05-26 22:00 |
EMEA |
Upgrade to SMC 5.0 |
| 2015-05-05 07:30 |
2015-05-05 09:30 |
Americas |
Operation system patching |
| 2015-05-05 15:00 |
2015-05-05 17:00 |
APAC |
Operation system patching |
| 2015-05-05 20:00 |
2015-05-05 22:00 |
EMEA |
Operation system patching |
| 2014-12-18 17:00 |
2014-12-18 17:30 |
EMEA |
Hardware upgrade |
| 2014-12-17 20:30 |
2014-12-17 21:00 |
EMEA |
Upgrade to SMC 4.0.3 |
| 2014-12-18 08:30 |
2014-12-18 09:00 |
Americas |
Upgrade to SMC 4.0.3 |
| 2014-12-18 16:00 |
2014-12-18 16:30 |
APAC |
Upgrade to SMC 4.0.3 |
| 2014-11-03 20:30 |
2014-11-03 21:00 |
EMEA |
Fix Poodle security issue |
| 2014-11-04 08:30 |
2014-11-04 09:00 |
Americas |
Fix Poodle security issue |
| 2014-11-04 16:00 |
2014-11-04 16:30 |
APAC |
Fix Poodle security issue |
| 2014-10-06 07:30 |
2014-10-06 08:00 |
Americas |
Upgrade to SMC 4.0.2 |
| 2014-10-06 15:30 |
2014-10-06 16:00 |
APAC |
Upgrade to SMC 4.0.2 |
| 2014-10-06 20:00 |
2014-10-06 20:30 |
EMEA |
Upgrade to SMC 4.0.2 |
| 2014-08-12 07:15 |
2014-08-12 07:16 |
Americas |
Restart |
| 2014-07-31 07:30 |
2014-07-31 08:00 |
Americas |
Renew server certificate |
| 2014-07-31 15:30 |
2014-07-31 16:00 |
APAC |
Renew server certificate |
| 2014-07-31 20:00 |
2014-07-31 20:30 |
EMEA |
Renew server certificate |
| 2014-07-09 15:30 |
2014-07-09 16:00 |
APAC |
Upgrade to SMC 4.0.1 |
| 2014-07-10 07:30 |
2014-07-10 08:00 |
Americas |
Upgrade to SMC 4.0.1 |
| 2014-07-10 20:00 |
2014-07-10 20:30 |
EMEA |
Upgrade to SMC 4.0.1 |
| 2014-05-19 20:00 |
2014-05-19 21:15 |
EMEA |
Upgrade to SMC 4.0 |
| 2014-05-19 15:30 |
2014-05-19 16:45 |
APAC |
Upgrade to SMC 4.0 |
| 2014-05-19 07:30 |
2014-05-19 09:30 |
Americas |
Upgrade to SMC 4.0 |
| 2014-03-18 08:30 |
2014-03-18 08:31 |
Americas |
Restart |
| 2014-03-14 14:30 |
2014-03-14 15:00 |
APAC |
Upgrade to SMC 3.6.1.5 |
| 2014-01-29 20:00 |
2014-01-29 20:30 |
EMEA |
Operation system patching |
| 2014-01-28 16:00 |
2014-01-28 16:30 |
APAC |
Operation system patching |
| 2014-01-28 08:30 |
2014-01-28 09:15 |
Americas |
Operation system patching |
| 2014-01-16 20:30 |
2014-01-16 20:45 |
EMEA |
Upgrade to SMC 3.6.1.3 |
| 2014-01-16 13:30 |
2014-01-16 13:45 |
APAC |
Upgrade to SMC 3.6.1.3 |
| 2014-01-16 8:30 |
2014-01-16 9:00 |
Americas |
Upgrade to SMC 3.6.1.3 |
| 2014-01-09 15:30 |
2014-01-09 15:31 |
APAC |
Restart |
| 2014-01-09 08:30 |
2014-01-09 08:31 |
Americas |
Restart |
| 2014-01-08 20:30 |
2014-01-08 20:31 |
EMEA |
Restart |
| 2013-12-19 20:30 |
2013-12-19 20:45 |
EMEA |
Upgrade to SMC 3.6.1 |
| 2013-12-19 13:30 |
2013-12-19 13:45 |
APAC |
Upgrade to SMC 3.6.1 |
| 2013-12-19 8:30 |
2013-12-19 9:00 |
Americas |
Upgrade to SMC 3.6.1 |
| 2013-12-13 10:30 |
2013-12-13 10:31 |
APAC |
Restart |
| 2013-12-03 16:30 |
2013-12-03 16:31 |
APAC |
Restart |
| 2013-11-25 21:00 |
2013-11-25 22:30 |
EMEA |
Upgrade to SMC 3.6 |
| 2013-11-25 16:30 |
2013-11-25 18:00 |
APAC |
Upgrade to SMC 3.6 |
| 2013-11-22 8:30 |
2013-11-22 10:00 |
Americas |
Upgrade to SMC 3.6 |
| 2013-07-17 21:00 |
2013-07-17 22:30 |
EMEA |
Upgrade to SMC 3.5 |
| 2013-07-16 16:30 |
2013-06-17 18:00 |
APAC |
Upgrade to SMC 3.5 |
| 2013-07-15 8:00 |
2013-07-15 9:30 |
Americas |
Upgrade to SMC 3.5 |
| 2013-03-15 21:00 |
2013-03-15 22:30 |
EMEA |
Upgrade to SMC 3.0 |
| 2013-03-14 16:30 |
2013-03-14 18:00 |
APAC |
Upgrade to SMC 3.0 |
| 2013-03-12 8:30 |
2013-03-12 10:00 |
Americas |
Upgrade to SMC 3.0 |
| 2012-08-30 16:00 |
n/a |
EMEA |
Sophos Mobile Control as a Service is live for users worldwide |
| 2012-08-30 16:00 |
n/a |
APAC |
Sophos Mobile Control as a Service is live for users worldwide |
| 2012-08-30 16:00 |
n/a |
Americas |
Sophos Mobile Control as a Service is live for users worldwide |
